Wednesday, February 29, 2012

New Facebook Pages


If you haven’t heard the announcement from Facebook yet, here’s the news, “Coming Soon: New Facebook Pages On March 30, 2012, all Facebook Pages will get a new design. Preview your page now to see what it looks like and try out the new features.” Learn more by visiting https://www.facebook.com/about/pages/.

What’s Changing?

As some marketing experts had predicted, business pages are taking on a look very similar to Timeline for personal profiles. If you don’t know about Timeline, visit https://www.facebook.com/about/timeline.

Business pages will feature a cover photo, allow you to highlight new posts on the top of the page each week, and show recent activity and private messages (to admins) at the top of the Page. You can star posts by hovering over a story on Timeline and clicking the star. The post will then expand to widescreen. Friend activity will be more prominent. Insights have also been restored after being down for awhile.

To turn on a preview of your new page you can do so at https://www.facebook.com/about/pages/. Pages that have already undergone the change include Zena Caffee, Livestrong, and Hyundai.

Confused? Need help updating your page? Please call or email Fletcher Freelance at 715-584-6773 or terra(at)fletcherfreelance(dot)com.

Wednesday, February 22, 2012

Chicago Ads Reviewed by Terra L. Fletcher

No, it isn’t possible for me to travel without looking at the marketing of the city. In a recent weekend in Chicago, I noticed these gems.

Snoring Kills

Apparently there is an entire series of mildly inappropriate “snoring kills” advertisements out there. I saw several in Chicago and on my way there. Tell me this wouldn’t capture your attention! Notice they are simple, have speedbump headlines, and a single clear means of contact (the webaddress).



 

Keep it in Your Pants

This ad by Hard Rock CafĂ© was spotted on the side of their building in Chicago. Of course the innuendo is attention catching. But really it’s about saving money and we all like to do that! Cheers to Hard Rock for capturing my attention.












Like the Cherry on Top

Any woman I know can relate to this cupcake, Louis Vuitton window display. A new purse is truly the cherry on top. Although I don’t reallylike to carry a handbag, there are times when it is a necessary evil. And if you have to carry something evil, you might as well make it fabulous.

Please feel free to share your comments about these ads below. You may also enjoy New York City ads I reviewed. If you have an ad you’d like to see on here, please email it to me at terra(at)fletcherfreelance(dot)com.

Wednesday, February 15, 2012

What Google Thinks About Me

You’re no doubt aware of the cookies that Google stores, have heard of its recent privacy changes, and know they like to save your search info to present you with ads that you will find relevant, click on, and (hopefully) patronize Google’s pay-per-click advertisers. What you may not know is that Google can see what you write in Gmail, which YouTube vids you watch, and what you do on your Android phone. You can also see what Google has inferred about you personally. The URL is cumbersome, but as I recently discovered via Bloomberg Businessweek, if you search for, “ad preferences manager” it’ll likely be the first search result.

Currently Google’s view of your world is segmented, but if you read through the new privacy policy (I know, you won’t, also cumbersome) you’ll see that Google is now aggregating all your cookies into, well, a huge pan of cookies. Now Google can see all your info in one place. According to Chris Gaither, Google spokesman, the aim is to create “a simpler, more intuitive Google experience.” Yes, you can opt out of some of the tracking. And if you want to make it even more complicated you could set up different log-ins/accounts for each Google service you use. But you don’t want to do that. With all this added info marketers will be able to target you with information about things that you’re actually interested in. C’mon, that doesn’t sound so bad, does it?

What Does Google Think About Me?

My  top categories include, Arts & Entertainment and Business & Industrial, followed by shopping and world localities. Yes, music and business are highly important to me. I like to shop and I do write shopping related articles like my recent 7 Truly Unique Gifts to Fix your Boyfriend, and it’s follow up on fixing your girlfriend. World localities, yeah those fit, too. Interesting. What else does Google think about me? Google thinks I’m 45-54 years old! Not quite. I’m actually 28. Hopefully this means Google thinks I’m mature and intelligent beyond my years. (But I’m staying 23 forever.)

What does Google think about you? Feel free to share in the comments below.

Wednesday, February 8, 2012

101 Proven Marketing Tips for Small Business on a Budget

1.  One of my absolute favorite marketing tips is to follow the bikini principle. You can give 90% of it away for free. There will always be people willing to pay for the other 10%. That principle being followed, perhaps I only have another 10.1 marketing tips. But I also believe one of the best things you can do for your business is…

2.  Never stop learning. My grandmother was an English teacher. She is 89 and still learning new things. She loves to remind me to do the same.

3.  Be aware of advertising types and media options that are available to you.

4.  Don’t be afraid to try something a little outrageous. (Like wearing a tennis dress to a business banquet.)

5.  Sell to tourists. They shop and eat out. More than the rest of us. 

6.  And they’re more likely to view you as a destination business.

7.  Market to kids. They’re more recession proof and control a lot of checkbooks.


9.  Give guarantees and back them up.Check out my no-typo guarantee and on-time guarantee.

10.  Keep your employees happy. They will make you more money. Your employees should be advocates for your brand.

11.  Think about the big picture. Get a free, no obligation strategic marketing consultation from an independent marketing expert. If not from me, find someone locally that works on a freelance basis. They can look at the big picture; see where you are, and where you’d like to be. They can create an overall marketing plan or specific marketing tactics, or both.

Marketing Yourself

12.  If you haven’t yet figured it out… it’s all about who you know. It’s all about relationships.

13.  A business owner should always carry business cards.

14.  Be prepared to meet potential clients, investors, and colleagues anywhere you go. (Brush your teeth. Don't wear PJs to the store. And carry those business cards!)

15.  Invest in yourself. Take a class.

16.  Write a really great bio. View mine. Learn how to write one.

17.  Improve your speaking ability.

18.  Write great thank you cards.

19.  Get some great testimonials. Let other people toot your horn.


21.  Be passionate about what you do. Declare your love for your job.

22.  Join a group. Try out the local chamber of commerce, industry groups, and service organizations. Find one that feels right. Or two if you have the time to commit to both.

23.  Don’t expect everyone to like what you have to say. They won’t. Don’t take it personally; it’s business. On the other hand, when you mess up…

24.  Apologize. Do so quickly and sincerely. Follow up with a handwritten card.

Internet Marketing

25.  Improve your online visibility with local search.

26.  Know the different types of links.

27.  Know what link building is.

28.  Contemplate the future of display ads; decide if they’re right for you.

29.  Get a QR or quick response code. Put it wherever appropriate. Be sure to link it to something that will be regularly updated: your YouTube channel, Facebook page, etc.

Social Media Marketing

30.  Create a business page on Facebook. A custom landing page is a must.



33.  Keep up with changes on Facebook.


35.  Try blogging. It’s perfect for hosting content for free (or virtually free) and to prove yourself as a subject matter expert.

36.  Focus the content of your blog.

37.  Make your blog famous.

38.  Create a Google+ business page.

39.  Get your business on Foursquare.
41.  Try Twitter. I have, even though I don’t think it’ll really do much to help my business.
42.  Update your LinkedIn profile. Use my resume tips to do so.

Word of Mouth Marketing

44.  Earn referrals by providing quality products and service.
45.  Ask for referrals.

46.  Overcome shyness. Improve your conversation skills.

47.  Don't do all the talking. Follow others on social media. Make meaningful comments and like other posts.

48.  Reward those who give you referrals.

49.  Follow up after networking events.

Website Content

50.  If you don’t have a website, go get one. Now. Seriously. Stop reading this and go get a website. Call me if you need help.715-584-6773
51.  And read tips for choosing the right domain name.
55.  Rewrite your About Us page. Have an interesting story for your company history.
56.  Now go tell the world something about yourself personally.

57.  Don’t overlook the importance of your Contact page.
58.  Brush up your website with a few DIY web copywriting tips.

Traditional Marketing

59.  Craft a three word business slogan.
60.  Get more out of your next business expo or trade show. Set goals. Train your staff. Have a great booth and follow up with your new contacts.
61.  Consider if your industry could use fear marketing. One of the strongest emotions causes your audience to act decisively.

62.  Do you have a corporate strategic plan? Consider your mission, objectives, and strategy.
62.  Polish your vision statement. Does it mean anything? Do your employees know it and what it means?
63.  Learn about your customers. Study up on demographics, but also psychographics.
64.  Use premiums, not discounts to increase sales.

65.  Have a clear call to action.

66.  Skip costly yellow page ads. That is unless you sell to older people. Or you’re a pizza place.

67.  But do consider your phone number. Does it mean anything? Visit phonespell.org to find out.

68.  How’s your logo? Do you know what colors to use? How to make it memorable? And yes, it is okay to change it. Even if you’ve had it for years, especially if you’ve had it for yeeeaaaarrrrrsss.

Radio

69.  Like most marketing campaigns that small business try, the biggest mistake they make is quitting to soon. To do radio right, you need to make sure you’re heard by your target audience more than once. Pick the right channel, time, and disc jockey.

Print

70.  Submit your print ad for review by Terra L. Fletcher. Email it to terra(at)fletcherfreelance(dot)com.

71.  Write Speedbump Headlines.
72.  Learn the writing formula and tips for effective brochures.
73.  Write a great press release. Remember the best advertising is advertising that doesn’t look like advertising.
74.  Avoid weasel words in advertising; including often, some people, and probably.
75.  Host an event and market it properly. Consider a charity event. Real invitations are always nice.
76.  Take a look at your business card. Is it boring? Does it look like every other business card in your rolodex or padfolio?
77.  Try a sales letter. Sure it’s a little old-fashioned, but because they are rarer, they just might stand out. Use these tips to make them say yes.
78.  Write a newsletter. Make it short and send it out consistently.(While we're at it, subscribe to my newsletter. Just put your email address in that little box on the right. I promise to only email you once a month. And never share your contact info.)

79. Use graphic enhancements to guide your audience through a document. This also works for brochures, emails, sales letters, and more.

Email Marketing

80.  Don’t try to do email marketing from your hotmail, yahoo, gmail, or even outlook account. Your emails won’t get through, your IP address could get blocked, and recipients will not be happy to see their name on a list with everyone else. Do try Constant Contact.
82.  Build your list by reaching out to your customers/clients, members, and get new names. Ask for email addresses at point of sale, on surveys, or at events.
83.  Brush up on email etiquette. Don’t do anything that might get you identified as a spammer. Learn some efficiency tips.

84.  Use an auto responder email. Focus on your audience. Make it personal and friendly.

Mobile Marketing

85.  Text message marketing? Over 90% of all text messages are read. And many mobile shoppers can receive unlimited incoming messages for no additional fee.
86.  Text message marketing is best for spur-of-the-moment and impulse work. For example, you’re having a slow day, text that the first five through the door get…

In your Store

87.  Make the most of shopping seasons.
88.  Rotate stock, put items together that will make an outfit, compliment each other in a gift basket, or would appeal to the same type of customer.

89.  Walk in your store the way a customer would. Don’t go in the back door. Go around front. Look at your building and signage. Walk in, where do your eyes go first? What needs changing or updating?
90.  Get someone else to walk in your store. Someone that will be unbiased and objective. Ask them the same questions.

Nurture your Customers

CYA

93.  Know when you shouldn’t listen to marketing consultants, yes there are times when even I don’t know what I’m talking about.
94.  Know the real cost of hiring a marketing professional. I’m not as cheap as I was when I wrote this article in January 2010, but the principles are still the same. Sometimes you just need an outside perspective.

Miscellaneous

95.  Hire a copywriter to write your website content.

96.  Take a day off once in awhile.

97.  Take care of yourself. Get enough sleep. Exercise. And breathe deeply.

98.  Work on your poise and posture.

99.  Meet someone for coffee (or tea) at least once a week. (I'm game!)

100.  Stop making excuses. Take some accountability for your life and your situation.

101.  Read lots of books. (Hey, you're an adult. You can read what you want, skim, scan, skip ahead, reread, and decide not to finish a book if you want.) Check out my reading list on LinkedIn. Recommend your favorites in the comments.

102.  Always give a little more than expected.

Thanks for making it all the way through the list. Please add anything I missed in the comments.

Wednesday, February 1, 2012

8 Great Apps for your Facebook Business Page


I’ve been touting the benefits of a Facebook business page for years. But don’t let it stagnate! The purpose of such a page should be to build relationships, to engage users, and to position yourself as an expert in your field. Using these apps will help accomplish those goals.

Tabmaker

If you’ve wondered how to get one of those fancy landing pages, you could hire a web developer or website designer to do it for you, heck – you could hire me. But you could also do it yourself. Tabmaker is a free application that allows you to set up a landing page for first-time visitors or share exclusive content with your fans only. Use your own images, chose colors, and the design you like.

Easy Promos Premium

With Easy Promos you can create your own sweepstakes, photo or video contests, essay contests, pick your favorite, or offer other coupons and promotional codes on your Facebook business page. The premium version costs $100 per campaign. The user-friendly app allows you to manage and customize your promotion from participant requirements to deadlines and more. The Premium version offers options to, “create and manage video contests, customize opt-in checkboxes, create custom wall posts, upload your own banner in the header, and control registration and voting dates. You can also control the frequency of voting according to IP, and limit voting to friends of the entrant.”

Contest Tab

Contest tab is only $30. For that price you can build awareness of your brand with user-generated photo content. The potential to go viral is huge. You can customize with CSS, view real-time analytics, and add share and invite buttons. Additional app options include access to related apps: My Restaurant Tab, Photo Contest Tab, Hotels Tab, Real Estate Tab, and Rent Your Home Tab.

One Way Commerce

If you’ve read the statistics on mobile shopping, you’re aware of the direction commerce is heading. This full e-commerce system allows you to create an instant storefront on your business page. Inventory is tracked, emails sent, and it integrates with QuickBooks and Salesforce.com. The app is FREE and takes only a few minutes to get started. You can create custom banners, upload graphics, and add like buttons to each product. Now there is no excuse to not be selling online!

Join my Mailing List

If you’re on Constant Contact, this app should be a no-brainer. Why not have a tab to grow your list? Enough said. Here's mine. (I made it while in Constant Contact.)

Networked Blogs

Another helpful app. If you’re blogging, have your blog autopost on your business page (also works on a personal profile). All you have to do is register your blog and prove you are the author. Here's mine.

SlideShare

If you use slideshare.net, you need this tool to import your presentations to Facebook. Supports PowerPoint, Keynote, and more! It’s easy to synch the accounts. Just find synch under the application. One disadvantage is you cannot view without going to the app page.

Cueler

If you’re on YouTube autopost videos you upload to your business channel on Facebook. It’s super easy. Just add the Cueler app and tell it what your YouTube username is. Cueler adds a tab and stores your latest videos there as well as posting on your wall (and in fans’ newsfeeds). Body Essentials uses this well.

These are just a few of the apps I like. Also consider a review app. Have one that’s worked for you? Please share in the comments below. If you need help managing your social media presence, just call 715-584-6773.