Wednesday, September 28, 2011

Boost your Email Response Rate

If you have an appealing subject line, you’ve jumped the first hurdle. But how do you make your emails more engaging, and boost your response rate?

Don’t be Boring!

No one wants to read the same old, generic emails they’ve already read before. Pleasantries and simple greetings may aim to start conversations, but unless you are writing one-on-one and you really know the person, skip it. You’re better off getting their attention and getting right to the meat of your topic. Try opening with a relevant fact or interesting statistic.

If you’re sending an email to someone who has visited your website and left contact info, you don’t need to remind them of this. Instead, use what they looked for to craft a message that is significant to what they did. Give a reason for your email. A generic, “I’m just following up to see if you need anything else,” isn’t strong enough. This is a sales letter. It should sound like one.

Make a Sale

If your message doesn’t have a call to action, you won’t get action. When sending an individual email, don’t write, “we should get together for coffee sometime.” Write, “Can we meet at the local coffee shop on Tuesday at 10am?” In email blasts, give a compelling reason for contact. End with one specific thing you can do for them and make it easy for them to say yes. Always give a deadline with special offers.

In Every Email

Keep it short and get to the point. Break up large blocks of text. Before you write, always consider your purpose and what you want the audience to do.

P.S. Don’t miss out on Fletcher’s monthly email. Sign up now! Enter your email address in that little box to the right. View the latest edition.

Thursday, September 22, 2011

Why Business Owners Should be Irritated with Facebook Changes

I’ve seen countless status updates from my Facebook friends, expressing irritation with all the changes Facebook has been making. Many of the changes weren’t previously announced. Changes implemented this week are more than an annoyance, many will detrimentally impact the way businesses use Facebook.

Likes are changing. Likes are no longer on the main newsfeed. This includes business page likes and likes on friends’ posts. If you like content outside of Facebook, however this still shows up on the feed. Fewer likes mean fewer impressions and fewer opportunities to target your fans’ friends.

Newsfeed algorithms are now giving emphasis to relationships with friends over brand pages. Same holds true for pictures. Photos on the newsfeed have increased in size, but only for users, not for brand pages.

That’s not all. Rumor has it that at the end of the month Facebook will no longer publish business page updates to fans’ newsfeeds.

What can your business do? Continue to focus on using Facebook to build relationships. I’ve always touted this as the best intention, not hard selling! Also, allow the public to have the option to subscribe to your public feeds. Make business related updates viewable by the public.

One positive change is that business pages no longer need 25 likes before they can customize the URL. Just go to facebook.com/username to get your unique address.

Stay tuned for more updates from me, Social Media Marketing guru, Terra L. Fletcher. I love my job because it is never boring. There is always something to learn. Please share your comments below. How do you plan to use Facebook for business in the months to come? Are you looking forward to seeing what Google+ will come out with for business?

Wednesday, September 14, 2011

Three Classes and a Celebration

Be sure to sign up for fall classes!

Tuesday 10/11/11 - Internet Marketing for Your Small Business presented by Shawano Community Education at the Shawano Community Middle School 9am-noon. Reserve you seat by calling 715-526-2192 x 3102.

Monday 9/26/11 - The Power of Email Marketing at the Shawano Community Middle School offered by Shawano Community Education. Call 715-526-2192 x3102 to reserve your seat. Class is from 6-7:30pm.

Monday 9/19/11 - Facebook for Business at the Shawano City County Library through the Shawano Community Education Program. Class is now two hours, from 5:30-7:30pm. Call 715-526-2192 x3102 to reserve your seat.

Celebration!

This month marks the Fourth Anniversary of Fletcher Freelance!

Purchase any three hour marketing package and get the fourth hour FREE!  

Must call 715-584-6773 or email terra@fletcherfreelance before 9/30/11.

Wednesday, September 7, 2011

Using LinkedIn to Grow Your Business

Regularly I tout the benefits of growing your business through Facebook, but after having a great Beans and Books conversation with Tony from ATailoredSuit.com, my enthusiasm for LinkedIn was renewed.

LinkedIn is a powerful social networking site, with a specialized reputation. More than searching for your high school girl/boyfriends, LinkedIn is for professionals. The site is particularly important if your marketing efforts are B2B or if you’re looking for a higher income clientele.

On LinkedIn connections are made, leads are generated, and deals happen every day. Here’s why you should be spending more time on LinkedIn.

Facebook is Overpopulated

I knew Facebook had changed the day my mom was on it (sorry, mom). But everyone is on there. And what marketers need to be doing is identifying influencers. Sure, Facebook has groups and you can choose who sees what, but sorting contacts is easier on LinkedIn. You also enter how you know each contact.

LinkedIn’s Reputation

The recommendations offered on LinkedIn are real recommendations by people who know and have worked with the person they are recommending. The resume is much more detailed on LinkedIn than Facebook and you’re a lot less likely to see pictures of over-served individuals. LI is a great community/networking tool.

Groups

Being a member of a group that relates to your industry and/or where your best prospective clients hangout is a great place to position yourself as a subject matter expert.

If you choose to create your own group, be sure to add keywords in the description so the group will be found in search. The group title should have keywords, too. Add your company website to the group. Add your blog RSS to the group (and your profile). Regularly contribute comments of value. Introduce people to others in the group.

Questions

Are you setting aside time to work on your business each week? If you aren’t, you should be. Marketing is any effort that leads to a sale, without marketing your business will fail. Start scheduling an hour a week to answer LinkedIn questions. This will position you as a subject matter expert. You’ll need to set up the Answers Application found on the bottom right of your homepage. Monitor the categories that you know well.

Best answer questions by first finding out who is asking (to tailor your response). Give your answer with references; recommend someone you know. Always leave an option for continuing the conversation.

Events

LinkedIn is a great avenue to promote your events. I like to remind my customers that the best way to find more people just like their best customers is by reaching their connections. When you host an event with LinkedIn, every time someone RSVPs their connections see the response. Invite your best customers and your connections that are well-connected.

Advanced Search

The advanced search tool is exactly what it sounds like. You can search for leads by location, industry, keywords, company, and title. Then send them a personal message. Get to know their profile first. Look for similarities and mutual connections. Some may be hesitant to respond without said connections. (On a similar note, regularly check the “People You May Know.”) The message should be personal, but professional. Mention mutual connections, groups/companies in common. Be brief and quickly express what you’d like to give and receive: “I’d like to learn more about your experiences with social media marketing as a public speaker.” Or try the Get Introduced option to show the steps that brought you to their profile.

Other Benefits

If you’re the type of individual who doesn’t mind checking your email, but would rather not hop out to a social network several times a day, consider LinkedIn. Both LinkedIn and Facebook will send you an email to let you know you have a new message. LinkedIn gives you the whole message and the option to reply or forward the message.

Just like any social media, the more you put in, the more you’ll get out. Regularly polish your resume/profile. Post meaningful updates. And you'll be growing your business with LinkedIn.